Herbalaxation Keeps Your information Safe

We're an Authorize.net merchant. That means you can trust Herbalaxation.

Herbalaxation.com is a Secure Website

We use Geotrust, a well known website security provider, to keep your information secure while you shop.

Herbalaxation provides a 100% Satisfaction Guarantee

We believe in customer service. You treat them right and they'll come back. That's what we practice as our customer service policy. We guarantee you'll be happy with your purchase or you get a replacement product.

How does the Guarantee Work? What is Your Refund Policy?

• Shipping
  • Timeliness. We process all orders within 1 business day of completed payment and ship within 2 business days. Our preference is same day shipping and we do all we can to ship everything same day. Sometimes that is not possible. After you order, you will receive a tracking # and your tracking # will become active in the next 24-48 hours (depending on when the order is placed). Business days are Monday through Friday.
  • Expected Class of Delivery Service: We ship the product at the class of service that you choose.
• Correct Product
  • Correct product. When you let us know that the wrong product was shipped, we will ship you the correct product at no additional charge along with a prepaid envelope so you may return the incorrect product.
  • Correct Product Quantity: If you do not receive the correct quantity, we will ship more product at no additional charge to you.
• Refunds.
  • Refunds are available for several reasons.
  • Obviously, if you do not receive your order, please let us know. We will either ship out the product plus extra bonuses for the inconvenience, or offer you a refund if that is not possible.
  • If you decide to cancel your order before it is shipped out, we can either void the transaction if early enough, or refund your card.
  • Once a product is shipped out, refunds can be granted if the product is returned un-opened, un-damaged, and un-altered, on a case-by-case basis.